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Australia

Vodafone’s network is down across Australia – with telco ‘looking into’ the problem

Thousands of Vodafone mobile phone and internet users are currently struggling to connect to the network across Australia.

Some users are reportedly unable to access the internet on their smartphones, with connections repeatedly dropping out. 

It is believed the network problems began just after 11am on Friday across multiple capital cities including Sydney, Melbourne, Brisbane and Adelaide. 

‘We are currently experiencing some network issues and are working to get this fixed as soon as possible,’ the network provider told complaining users on social media.

Thousands of Vodafone mobile phone and internet users are currently struggling to connect to the network across Australia (stock image)

Thousands of Vodafone mobile phone and internet users are currently struggling to connect to the network across Australia (stock image)

Thousands of Vodafone mobile phone and internet users are currently struggling to connect to the network across Australia (stock image)

Network issues for Vodafone users have been reported in capital cities such as Sydney, Melbourne, Canberra, Brisbane and Adelaide (stock image)

Network issues for Vodafone users have been reported in capital cities such as Sydney, Melbourne, Canberra, Brisbane and Adelaide (stock image)

Network issues for Vodafone users have been reported in capital cities such as Sydney, Melbourne, Canberra, Brisbane and Adelaide (stock image)

A Vodafone spokesperson later confirmed to Daily Mail Australia that they ‘were aware of an issue impacting 4G services nationwide.’

‘Data services may be falling back to 3G intermittently, causing congestion and slower speeds for customers,’ the spokesperson said.

‘We apologise for the inconvenience and thank customers for their patience.’  

‘Massive Vodafone outage. Only have 3G and can’t make calls or access data,’ one frustrated Twitter user said.

Another wrote: ‘Big probs – my phone tells me Vodafone has ‘temporarily switched off the network.’

As of midday, there were more than 10,000 reported issues with Vodafone according to technology tracking website Downdetector.

People on social media across Australia reported service issues for Vodafone users on Friday

People on social media across Australia reported service issues for Vodafone users on Friday

People on social media across Australia reported service issues for Vodafone users on Friday

At 1pm, the telco sent out a revised statement confirming the network will return to normal for frustrated users by the close of business on Friday afternoon. 

‘The issue causing disruption to 4G mobile services nationwide has been identified and we are working on resolving the issue as quickly as possible,’ the statement read.

‘Mobile customers may experience difficulties making calls and experience slower data speeds this afternoon while services return to normal.’ 

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