Australia Post has issued fresh scam warnings as the nation sees an increase in phishing scams impersonating the mail service.
A series of fraudulent texts and emails appearing to be from Australia Post claim a failed delivery due to an invalid postcode.
The emails and texts include malicious links to collect personal information.
According to Adam Cartwright, the Chief Information Security Officer at Australia Post, scammers take advantage of people’s busy schedules and the anticipation of receiving a package.
“The safest way to track your deliveries is directly through the official AusPost app.
“If you’re expecting a parcel, don’t click on suspicious links or respond to unexpected messages — always check the app first.”
AusPost said the latest scams are part of the “Darcula” phishing service operation.
The service allows scammers to rent a cybercrime toolkit that mimics well-trusted brands in order to steal customer data.
Dracula’s techniques can bypass telecommunications and network scam filters, making them harder to block, according to AusPost.
Nine in 10 Australians have received a scam text or call.
Nearly three-quarters reported being the target of scams mimicking parcel delivery services.
Australia Post has a strict policy of never contacting customers via phone calls, text messages, or emails to request any personal or financial details. This includes sensitive information such as passwords, credit card numbers, or account details.
They will also never request payment from you over call, text or email.
