The Victorian Ambulance Union is arguing an Ambulance Victoria (AV) intensive care crew shouldn't have been stuck in a corridor with a non-urgent patient when a man in cardiac arrest needed help.

The caffeine overdose death of an aspiring cancer researcher who waited more than seven hours for an ambulance was preventable, a coroner has found.

Christina Lackmann, 32, died in her Melbourne apartment in April 2021 after calling triple zero because she couldn’t get off the floor and was feeling dizzy, light-headed and numb.

She died alone in her bathroom.

The Victorian Ambulance Union is arguing an Ambulance Victoria (AV) intensive care crew shouldn't have been stuck in a corridor with a non-urgent patient when a man in cardiac arrest needed help.
Ambulance Victoria undertook an internal review and has made changes to its systems.(9News)

It was suggested that the overdose might not have been fatal, but determining the exact preventable time of her death was challenging due to the limited information available about the quantity and timing of Lackmann’s caffeine consumption.

The coroner criticized Ambulance Victoria for failing to attend to Lackmann promptly, citing the delay as “unacceptable” with the majority of their vehicles occupied at busy hospitals, making them unable to respond to emergencies the night Lackmann passed away.

Ambulance Victoria undertook an internal review and has made changes to its systems.

Efforts are being made in collaboration with the health department to address the issue of ambulance ramping, a situation where paramedics have to wait outside overcrowded emergency departments to transfer patients, in order to improve emergency response times.

Victoria’s statewide benchmark is for 90 per cent of ambulance patients to be transferred to emergency care within 40 minutes of arrival.

However, latest statewide data showed 69.6 per cent of ambulance patients were admitted to an emergency department within 40 minutes.

The median wait time in March was 26 minutes.

Hospitals have been required to deliver a four per cent improvement in ambulance offload times by the end of June under emergency department standards to reduce ramping.

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