
Background: Cole Schmidtknecht (Patient Protector). Inset: Bil Schmidtknecht, Shanon Schmidtknecht (Patient Protector).
A lawsuit has been filed by the parents of a young man from Wisconsin against Walgreens and pharmacy benefit manager OptumRx following their son’s tragic death from an asthma attack. The lawsuit alleges that the price of their son’s medication skyrocketed from $66 to $539, making it unaffordable for him.
The young man, Cole Schmidtknecht, who was only 22 years old, had been dealing with chronic asthma since he was a baby. His parents, Shanon and William “Bil” Schmidtknecht, shared in the lawsuit that Cole relied on a daily steroid inhaler as a preventive measure for his condition. However, due to the sudden and significant increase in the cost of his inhaler, Cole found himself unable to afford it, leading him to go without the medication for several days.
Cole then suffered a severe asthma attack and died.
In the detailed 35-page complaint lodged on Jan. 21 against OptumRx, Inc., Walgreens Boots Alliance, Inc., and Walgreens Pharmacy, Cole’s parents shed light on the role of OptumRx as a “Pharmacy Benefit Manager” (PBM). PBMs are intermediaries that operate between health insurers, pharmaceutical companies, and pharmacies, as explained by Cole’s parents in the lawsuit.
The family further alleged that Optum is one of the nation’s three largest PBMs and is responsible for servicing drug prescription claims for over 66 million Americans.
“Their market share has been steadily rising over the past decade as the industry has consolidated into a powerful oligopoly,” say the plaintiffs, who argued that PBMs “artificially drive up healthcare costs for Americans in a myriad of ways.”
According to the Schmidtknechts, OptumRx forces patients to fill prescriptions with expensive brand-name drugs when cheaper alternatives exist. They also allege the company sets artificial requirements whereby patients are required to try more expensive drugs before cheaper alternatives — all to pad the company’s own pockets.
Cole Schmidtknecht took daily doses of a corticosteroid inhaler Advair Diskus to manage his asthma, the lawsuit said. The medication was covered by Cole’s employer-provided health insurance under a United Health-OptumRx Plan, at a cost ranging from $35 to $66.86. However, plaintiffs said that when Cole went to a Walgreens pharmacy in Appleton to fill a prescription on Jan. 10, 2024, he was told that the medication was no longer covered by his insurance and would cost a massive $539.19 out of pocket.
According to the complaint, OptumRx did not give Cole a 30-day notice of any change, as is required under Wisconsin law.
“As a result, he did not have the opportunity to ask for an exception to the OptumRx’s re-classification of the medication under its formulary that suddenly made his normal medication prohibitively expensive,” the lawsuit said.
According to the lawsuit, OptumRx excluded Advair Diskus and its generic equivalents, but would cover Advair HFA or Breo Ellipta, two newer brand drugs whose manufacturer “had paid OptumRx substantial kickbacks (euphemistically called ‘rebates’ and/or ‘compensation’).”
The Schmidtknechts argue that this practice, called “non-medical switching,” is made in the financial interests of PBMs, and is not in the best medical interests of patients. Further, they say, Wisconsin law would have allowed a pharmacist to substitute a generic equivalent for a brand-name drug, but would not have allowed a substitution of one brand for another brand without prescriber approval. Further, they said, because Advair Diskus is an inhaler, it was not available in a short-term supply such that Cole might have been able to purchase a small amount while he secured prior authorization for a drug substitution.
The plaintiffs said that the Walgreens pharmacist should have contacted Cole’s prescribing physician about drug alternatives to Advair HFA, but that the pharmacist failed to do so. Neither, they say, did the pharmacist contact OptumRx or Cole’s doctor to request an exception, provide Cole with a free sample or discounted inhaler, or do anything meaningful to help the situation.
Unable to cover the unexpected drug cost, Cole left the pharmacy without his medication.
A generic version of Advair Diskus has been available since 2019 and is typically available to patients for $20 or less.
The complaint detailed the circumstances of Cole’s death from a resulting asthma attack:
Over the next five days, Cole repeatedly struggled to breathe, relying solely on his old “rescue” (emergency) inhaler to limit his symptoms, because he did not have a preventive inhaler designed for daily use. On January 15, 2024, five days after visiting the OptumRx-Walgreens pharmacy, Cole had a severe asthma attack and began to asphyxiate. His roommate, Mitchell Huiting, immediately drove him to the Emergency Room at ThedaCare Regional Medical Center-Appleton, located at 1818 North Meade Street, Appleton, Wisconsin 54911. Cole became unresponsive and pulseless in the car, about two minutes before they arrived. When he presented to the ER, practitioners recorded that Cole was unconscious, pulseless, and appeared blue. Emergency medical staff immediately gave Cole two rounds of epinephrin and performed two rounds of Cardiopulmonary Resuscitation, lasting over four minutes, to try to get him to regain consciousness. Despite their best efforts, Cole never woke up again.
Cole’s parents raised claims for negligence and wrongful death, and they seek compensatory and punitive damages from all defendants.
The case is proceeding before U.S. District Judge Byron Browning Conway, a Joe Biden appointee.
The Schmidtknechts’ attorney told local NBC and CW affiliate WMTV, “Our hope is that this lawsuit and Cole’s death will lead them to kind of introspect on their own policies and change their policies going forward.”
Walgreens and OptumRx did not immediately respond to request for comment.
You can read the full lawsuit here.