The outage began Saturday just before 1 p.m. Pacific, 4 p.m. Eastern.
SAN FRANCISCO — Microsoft’s email system Outlook was briefly down Saturday, according to outage reports.
Close to 40,000 individuals indicated the service interruption on DownDetector just before 1 p.m. Pacific Time, 4 p.m. Eastern Time. After approximately thirty minutes, the number of reports decreased to less than 20,000.
Microsoft 365 announced the outage on X in a series of posts beginning 30 minutes after reports started flooding in.
The team stated, “We are looking into an issue that may be preventing users from utilizing Outlook features and services.” They further added, “We have pinpointed a possible source of the problem and have rolled back the suspected code to reduce the impact.”
During peak reports, their status page said “everything is up and running.”
Various users attempting to use Outlook might have been logged out and found themselves unable to log back in, while others encountered a perpetual loading screen.
Users took to social media Saturday afternoon to show both their panic about the outage and relief it wasn’t just them experiencing the issue.
“Not @Outlook going down when I need it the most,” one user wrote.
Outlook is a service for Microsoft users to access their email, calendars and contacts in one place, according to the company. The software is available on desktop or mobile.
Other Microsoft products, like Teams and Skype — which will no longer work in May — do not appear to be suffering any outages or service disruptions. Earlier this week the communications platform Slack also experienced an outage that left thousands of users unable to use the service.
