A customer’s unique request sparked an act of kindness from staff at a Texas Roadhouse restaurant.
WASHINGTON — A Texas Roadhouse restaurant in Pennsylvania went above and beyond for a customer’s special request: his dog’s final meal.
Over the weekend, Hunter Metzger ordered a meal from Texas Roadhouse in Ephrata, Pennsylvania. The order consisted of an 8 oz. New York Strip steak, accompanied by steak fries, mashed potatoes, and fresh baked bread. Initially, the order seemed typical.
His special request? For it to be made with love as it was his dog’s last meal.
“Last meal for our dog. Prepare w/ love,” the order, posted by a staffer at the Texas Roadhouse, read.
Interestingly, Metzger actually placed this order for his beloved eight-and-a-half-year-old Great Dane named Iris. He described Iris as embodying the gentle and affectionate qualities that Great Danes are recognized for and shared that she had left a positive impact on everyone she met.
The restaurant staff made sure to fulfill the special request, even making the meal free of cost for Metzger.
In a post in a Facebook group, Metzger thanked the local chain restaurant for its service.
In a social media post, Metzger expressed his gratitude towards Texas Roadhouse for providing Iris with a special final meal before they had to say goodbye to her. He mentioned that the restaurant kindly refused payment for the meal and went the extra mile by adding a note on the container and leaving a heartfelt message on the receipt.
“Thank you from the bottom of our hearts,” Metzger said in the post.
Metzger also said that once he picked up his food, the staff offered their condolences.
The receipt was signed by multiple employees and read “I’m so sorry,” while the container had “made with love” written on it. Kate Weston, who is part of the staff at the restaurant, shared Metzger’s comments as well as a picture of the order on Facebook.
“Honored that I could be part of this dog’s life in the smallest way,” Weston said on Facebook. “So proud of my team.”
“We’ll miss her infamous lean, her deep bark, her affectionate nuzzles, her velvety soft ears, and her snoring,” Metzger said.
