A CUSTOMER was shocked to find a surprising charge on their food delivery receipt after speaking up about an incorrect order.
After going to a pizzeria for food and beers, the restaurant charged the customer an unexpected $5 fee.
The $5 charge on the $24.78 bill is labeled as a “bitching fee.”
The customer posted the bill on Reddit and said they weren’t “bitching” at all.
The Redditter said they had ordered a Miller Lite but were given a Bud Light instead.
“I ordered a Miller Lite and she [the server] gave me a Bud Light,” the customer wrote.
“But since she had already opened the Bud Light while walking towards my table she couldn’t just swap it out.
The woman had to consume a Bud Light, which was given to her for free, and then she also received a Miller. She mentioned that there was no complaining or causing trouble, so she was puzzled by the situation.
The shocked customer said they weren’t even going to say anything until their friend complained to the waitress.
“I wasn’t even going to complain, but my friend spoke up forcing me to point out her mistake,” the Reddit user wrote.
The confused customer said they’ve definitely “earned” the fee at some other point in their life, but this time they didn’t deserve it.
“I’ve bitched enough in my life to know I’ve earned it,” they wrote.
“With that said I don’t believe I was bitchy in that moment.”
The customer said they didn’t bring the charge to the waitress’s attention but instead paid the bill.
“I’m sure if I had she would have been absolutely mortified,” they wrote.
Reddit users found humor in the incident, particularly focusing on the “bitching charge.” They playfully speculated in the comments about the possibility of being charged again if they mentioned the fee.
“Bitching about the bitching fee?” one user commented.
“That’s another bitching fee.”
Others said they’d refuse to pay the fee if it was for something as miniscule as asking for a new beer.
“In all seriousness, if that were the only reason I’d refuse to pay it,” one user wrote.
“Most likely there’s more to it than that though.”
Another user argued that the restaurant can’t actually enforce the rule unless it was otherwise displayed.
Commenters expressed disbelief that the establishment could actually enforce such a payment, especially if there was no prior notification or signage about a “bitching fee” policy.
