Walmart shopper returns ‘gutted’ item and is accused of stealing – he was blamed for ‘parts’ issue but was innocent

A WALMART customer was accused of retail theft after rightfully returning a faulty product.

The shopper maintained his innocence even after he was arrested for allegedly stealing the big-ticket item.

Walmart parking lot; charges dropped against a Marine veteran accused of stealing a computer.
A Marine veteran was accused of stealing a gaming system from WalmartCredit: Wear News 3
A computer's internal components, including a CPU fan, are shown; charges against a Marine veteran accused of stealing a computer were dropped.
The retailer believed the shopper was stealing parts to build his own system and returning an empty boxCredit: Wear News 3
Marine veteran Brent Shavnor, wrongly accused of stealing a computer from Walmart.
The shopper maintained his innocence, saying he wouldn’t know how to build his own gaming systemCredit: Wear News 3

Brent Shavnore, 35, bought a gaming computer from Walmart in October but decided to return it shortly after unboxing it, according to a report by ABC affiliate WEAR-TV.

Upon opening the packaging, Shavnore noticed something was wrong with the item — the box was gutted with plastic inserts instead of hardware.

The Marine veteran was especially disappointed because he bought the new device to play games with his son.

“We thought about building a computer system here for ourselves so I could play video games with my son,” Shavnore said.

It only took Shavnore roughly an hour to drive from his house in Pace, Florida to the Walmart store in Pensacola to make the return.

Receipts confirmed that he completed the return within two hours of the initial purchase.

“Told them exactly what happened,” he said.

“Told them this was not the right machine — it looks like a $700 computer in a $1,600 box.”

“They accepted the return, done deal, no questions asked,” he explained.

Body cam footage shows Pensacola police responding to the purchase three weeks later.

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In the footage, a store employee was conversing with the police officer while showing him what Shavnore supposedly stole.

The employee believed Shavnore stole parts of the computer to build his own system and returned a near-empty box.

“I don’t know how to do any of that,” Shavnore said.

“I don’t know about cooling systems, motherboards, processors. I’ve never done that before. I’ve never purchased PC parts before.”

Walmart shoplifting arrests

  • Ashley Cross was caught on security cameras using an old watch battery barcode to scan expensive products for just $1, cops say
  • Ex-officer Mark Leenerts stole $317.88 worth of merchandise from Walmart stores in Topeka, Kansas
  • Jeremiah Boyer allegedly pocketed $52,800 in fees on 874 orders while working for Walmart’s online delivery service Spark
  • Brent Adam Brooks, of Sylva, North Carolina, was arrested after allegedly trying to steal a $198 Frigidaire ice maker
  • Kabreshia Caldwell is accused of targeting senior customers at Walmarts across Northeast Florida, stealing a total of $10,000
  • Katherine Gordon allegedly stole $80 worth of groceries using the ‘banana trick’ at self-checkout

His home security camera recorded officers from the Santa Rosa County Sheriff’s Office knocking on his door for an extended time, trying to arrest him.

He noted that the officers never announced themselves and left the house after no one came to answer the door.

The Pensacola Police later informed Shavnore that they had a warrant for his arrest.

Being a veteran, Shavnore expressed that he preferred surrendering himself even if he was innocent instead of facing the stress of more police visits.

Only four months after he turned himself in, the State Attorney’s Office dropped the charges against the consumer, citing “insufficient evidence to sustain a conviction.”

This comes after the retailer has taken serious measures to prevent shoplifting.

Walmart has doubled down on punishments for retail theft including multiple arrests and store-wide bans for repeat offenders.

Walmart did not immediately reply to The U.S. Sun’s request for comment.

Security footage of police officers at a home; charges against a marine veteran for allegedly stealing a computer from Walmart were dropped.
The State Attorney’s Office dropped the charged against the veteranCredit: Wear News 3
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